As of 8-9-21 all Maxton customers need to be aware of the following order fulfillment changes due to wiring shortages impacting our 115 VAC coils supply chain. All support products and valve orders not using 115 VAC coils will ship normally. Orders with 115 VAC coils will be received, but no ship dates will be…
Hello Maxton Customers, The Maxton team would like to give our elevator industry colleagues and customers a clear path forward through a time filled with change, disconnection, turnover, and unsurety within the business world. This direction, guidance, and renewed confidence in delivering quotes and orders simply and efficiently will produce small successes within the workday…
Since our last notice, Maxton found and successfully incorporated a board fix for the EMV10/10T that allows full function with modified and pure sine wave battery backups. This modification is incorporated on all EMV10/10T product going forward as of 7-23-2021.
For all EMV10/10T customers please take note that with the recent electronics update, due to obsolescent parts replacement, the valve is no longer compatible with a modified sinewave battery backup. The valve now requires the use of a pure sinewave battery backup for correct operation.
After experiencing and hearing about multiple poor business response cases of late I decided to look at how Maxton was handling our business through a tech support perspective. Our customers rely on our highly dependable elevator control valves and support products, but many say an even more valuable customer benefit comes from our industry leading…
To allow Maxton and our customers to maintain records accountability, product integrity and overall customer satisfaction we provided the following policy instructions attached to MFC/VCB parts replacements: ACTIVATION CALL REQUIRED – Prior to installation contact Maxton (775-782-1700) with valve serial number and specification below. Failure to activate, may void any credits or warranties. Please share…
Minden, NV– On February 24, 2021 Maxton Manufacturing Company launched its new website (phase 1 of 2) with a user driven focus towards accessing the most valued features intuitively and quickly. Whether you are looking for technical information, to size a valve, order online, get a quote, it can be done with ease. Login or…
Notice to the Elevator Industry and Elevator Professionals… Minden, NV – Maxton Manufacturing Company will sell through its new UC1/UC2 elevator control valve limited inventory and stop manufacturing these models as new. Repair and VEP (Valve exchange program) on UC1/UC2 valves, providing like for like replacement, will continue following Maxton’s 20 year rolling end of…
Notice to the Elevator Industry and Elevator Professionals… Minden, NV- Starting January 1, 2020 Maxton will no longer maintain repair or VEP services for their elevator control valves beyond the age of 20 years rolling forward. The details are as follows: Effective 1/1/2020 All Maxton valves manufactured prior to 2000, requiring replacement, will be…