After experiencing and hearing about multiple poor business response cases of late I decided to look at how Maxton was handling our business through a tech support perspective. Our customers rely on our highly dependable elevator control valves and support products, but many say an even more valuable customer benefit comes from our industry leading tech support…check out what I found!
Since Oct 2017
- 2,858 tracked calls received*
- 99% of calls responded to in under 15 minutes
- 69% of issues resolved in under 15 minutes
Your cost for these services…$0 dollars.
*Does not include calls where tech solved issue in under 1 minute or emails.
If you value getting field issues resolved in a timely manner, no matter the current business environment, we welcome your call 775-782-1700 or email info@maxtonvalve.com
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Karl Keller
Marketing Director
kkeller@maxtonvalve.com
