Customer Support

For decades, Maxton has been known for providing the gold standard in technical support to the hydraulic elevator professional. Now, for your 24-hour / 7-day convenience, we take it one step further by offering a full complement of online information and features that are available to you anytime, anywhere, exactly when you need them.

Our online valve exchange and repair features take you through the entire process.

From processing your documentation, to providing your required return Authorization Number, to outlining instructions for shipping us your valves. By accessing the online Adjustment , Trouble Shooting and Maxton Mobile Mechanic APP features, the advanced professional now enjoys continual access to Maxton’s most current technical support data. Our Valve Calculator allows you to size your valves online. And the Frequently Asked Questions (FAQ) section offers answers to all the most common inquiries we receive about every aspect of our operation, policies and services.

Our online Catalog / Technical Manual, previously published only in printed form, provides continual access to our most current information, allows you to view and print anything from one page to the entire document, and eliminates the need to retain and locate your outdated publications.

You may, of course, contact us by e-mail if there is any question not answered by this web site.